Terms & Conditions

RESERVATIONS

We gladly accept reservations made by telephone and require a deposit of £50 per room per night.

BEDROOMS

All bedrooms have private facilities, complimentary toiletries, hair-dryer, remote control LCD television with radio, direct-dial telephone and beverage making facilities.

FIRE SAFETY

The Hotel is equipped with fully addressed fire detection and alarms.  Please make yourself aware of the fire exits and full fire emergency procedures, which are displayed in your room and Guest Information folders.

GENERAL LIABILITY

Whilst the Company has taken all reasonable steps to ensure that the information in its brochures, tariffs, leaflets and advertisements is accurate, it reserves the right to alter, substitute or withdraw any service facility or amenity without prior notice if necessary.

Not with standing anything contained in these terms, the Company will not be liable for any failure to perform its obligations to the client in whole or part as a result of any action which is beyond the control of the Company/Hotel such action including, but not restricted to:

Strikes

Other Industrial Action

Fire or Flood at or near the Hotel

Civil Unrest, Dispute or Commotion

Act of God

Legal Action against the Company not resulting from negligence, preventing the supply of services.

WINDOWS AND BALCONIES

We draw your attention to the dangers of open windows and balconies in rooms where there are small children, and ask all parents to be mindful of the risk of an accident.

SMOKING

The hotel operates a No Smoking Policy throughout the Bedrooms, all public areas and the Restaurants. Guests are welcome to smoke in the gardens and or at designated outside smoking areas.

ARRIVAL AND DEPARTURE

Free on-site parking is available at the Hotel; however the Hotel does not accept responsibility for damage or theft of vehicles or their contents whilst parked on site. Undercover parking may be available.

Bedrooms are not normally available until 2pm; however an earlier check in may be possible upon request.  Bedrooms should be vacated by 11am on the day of departure.

VALUABLES

The Hotel cannot be held responsible for articles of value, other than those deposited with Reception for safe custody in the Hotel safe, for which a receipt will be given.

CANCELLATIONS

Guests are invited to consider an independent holiday insurance scheme, applications for which are available from Hotel Reception. All cancellations should be received by the Hotel in writing.

In the event of a cancellation more than 28 days prior to the day of arrival, the deposit will be refunded in full.  Within 28 days, the deposit will be held by the Hotel, to be credited against another stay within six months of the cancellation date.

PAYMENT

Accounts are to be settled upon departure. All major credit cards (£2.50 administration charge) and debit cards are accepted. Cheques are welcome for deposits only but will require at least one week for clearance. The Hotel reserves the right to ask for alternative payment or further identification.

The Hotel reserves the right to alter these terms and conditions without notice.